Privacy Policy

Last updated: 2026-07-06

This Privacy Policy governs your use of this website and any content, products, or services made available through it (the "Website"), which is operated by Ironwood Supply Co ("Company"). By using this Website, you agree to the terms of this Privacy Policy, as amended from time to time. This Website is intended for users located in the United States, and this Policy is interpreted under United States law.

This Policy is incorporated into, and part of, the Website Terms & Conditions.

Collection of Information

When you provide or transmit information via the Website, we may collect personal information about you, including your name, email address, mailing address, and telephone number. We may also collect information when you complete a survey, order form, or registration, or when you contact customer service.

Cookies, Web Beacons, and Technology

We may use cookies to recognize your browser and remember your preferences, to understand which features appeal to you, and to compile aggregate statistics about Website usage. You can disable cookies through your browser preferences, although some features of the Website may not function properly as a result. We may also automatically log your IP address and general technical data (browser type, operating system) to help us understand and improve the visitor experience.

Use of Information

We use personal information to process and fulfill your orders, to provide customer service, and — where you have opted in — to send you information about our products and offers. You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us at [email protected].

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the Website and deliver products and services, and we may disclose information when required by law or to protect our rights. We may disclose aggregate, non-identifying statistics to third parties.

Payment Information

When you place an order, payment information is transmitted using SSL encryption and is used solely to process your transaction. Access to this information is limited to authorized personnel.

Data Security & Retention

We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or de-identified.

Children

We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected such information, we will delete it.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you; the right to request deletion of your personal information; the right to opt out of the "sale" or "sharing" of your personal information (we do not sell your personal information); and the right not to be discriminated against for exercising these rights. To exercise any of these rights, contact us at [email protected]. We will verify your request before responding.

Consent

We value your privacy. Before collecting your information, we obtain your consent through an opt-in mechanism. By providing your personal information, you consent to its collection and processing for the purposes described in this Policy.

Questions about this Policy? Contact us at [email protected].